All participants in the divine service are to feel welcome. Beyond that, it should be considered that they all come to the divine service from different situations of life. Ministers should have an idea of the particular concerns and cares of those who attend the divine service, empathise with them, and sensitively attune their conduct accordingly. If needed, they are available to talk to and offer to make themselves available for a meeting.

The farewell is to take place in a loving and friendly manner.